Last updated 28th March 2023
Our contact details
Denvic Limited
The Boat Yard
Oldington Lane
Kidderminster DY11 7QN
Our website address is: https://denvic.co.uk.
The type of personal information we collect
When you contact us through the contact form on this website we collect your name and contact details and any other information you provide us, also your IP address and browser user agent string to help spam detection.
How we get the personal information and why we have it
The personal information we process is provided to us directly by you for the purpose of contacting you about your enquiry, request, comments or feedback.
You information will only be used by us and any third party working for us to deliver our services to you. We do not share your personal information with anyone else unless required to do so by law.
Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:
(a) Consent: you have given clear consent for us to process your personal data for the purpose of communicating with you. You are able to remove your consent at any time. You can do this by contacting [email protected].
(b) Contract: the processing is necessary for a contract you have with us, or because you have asked us to take specific steps before entering into a contract.
How we store your personal information
We keep your personal information securely behind a firewall on our office systems for up to 6 years from the end of the last financial year in which there was communication or transaction with you. We will then dispose of your information.
Your data protection rights
Under data protection law, you have rights including:
Your right of access – You have the right to ask us for copies of your personal information.
Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at [insert email address, phone number and or postal address] if you wish to make a request.
Please contact us at [email protected] or telephone 01562 755274 if you wish to make a request.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at
Denvic Limited
The Boat Yard
Oldington Lane
Kidderminster DY11 7QN
01562 755274
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
ICO Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk
Cookies
Suggested text: If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Suggested text: Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
Suggested text: If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
Suggested text: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
Suggested text: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Suggested text: Visitor comments may be checked through an automated spam detection service.